When you search and find accommodation at Hotelopia, you can see 5 star ratings and read the review comments from real customers and guests. Powered by TripAdvisor, these are known as TripAdvisor Traveller Ratings.
The TripAdvisor review and rating system is embedded and integrated within the Hotelopia website.
Hotelopia provides a summary snapshot of the TripAdvisor rankings and you can visit the official TripAdvisor website to read more reviews and customer service feedback:
Along with customer comments, the system at Hotelopia provides a score on the accommodation (hotel rooms, holiday apartments, villas and resorts) against the following topics:
- Value
- Rooms
- Cleanliness
- Service
The score in these categories provides an overall rating, highest to lowest as follows:
- Excellent
- Very Good
- Average
- Poor
- Terrible
To help you further, individual reviews show the posting date along with the type of trip e.g. family, couples, friends getaway, etc. You can use this intelligence to gain an insight into your preferred hotels, to make sure you choose the right accommodation for you and your needs.
Not all hotels have a TripAdvisor rating but the system is growing, and over time, increasing most hotels are coming onboard.
The Hotelopia website also has its own internal customer reviews system, which provides a ranking score out of 5 points, showing comments from real customers and a scoresheet summary for the following topics:
- Room
- Facilities
- Cleanliness
- Quality of the food
- Staff professionalism
- Value for money
In summary, you can view the internal reviews and scores along with the embedded TripAdvisor reviews, and if required, you drop into the official TripAdvisor website for extra information.
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